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A Message from our Data Center

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You are receiving this message to report a service interruption.

Event Type: Network Outage
Client Affecting: Yes

Event Summary: A large portion of our IP space has been targeted by an attack exceeding 500 Gbps in size that caused several major upstream links that we have to be completely saturated. At this time, there have been several immediate changes made to our network infrastructure that will prevent the attack from causing complete unavailability. While our current infrastructure can handle the attacks as a whole, the attack traffic did not come in through balanced routes causing specific uplinks to be completely saturated. We have immediately started the process of upgrading uplinks to all upstream providers to multiple 100 Gbps links, which will allow us to completely absorb the attack without saturation in the near future. This permanent solution is expected to be in place soon (date TBA as we are still coordinating with upstream providers) and is considered to be our highest priority project to ensure long term availability and quality of service to our customers. 

Our number one goal is to provide the best possible service to customers. We appreciate your patience and understanding in this matter

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